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Yarra Valley Water has confirmed an extension to Ventia’s contract to deliver civil, mechanical and electrical services on its entire water network for a further three years.
Ventia has successfully delivered these services for Yarra Valley Water for almost five years and during this time both organisations have shared a collaborative journey to implement cultural, behavioural and structural reforms.
These changes have led to better service response times, increased customer satisfaction and created a client-contractor partnership considered one of the best in the water industry.
“The team has worked hard to deliver strong performance and to work closely with the client to achieve results that we can be proud of. I thank everyone for their efforts,” said Ventia Project Director Peter Ketting.
“I also wish to thank Yarra Valley Water for putting their trust in us over five years, and now into the future.”
As well as continuing our focus on the customer and on service delivery improvement, Ventia will support Yarra Valley Water’s strategy of taking a big picture approach to provide services sustainably to achieve the best results for our community and the environment.
The current contract extension comes six months earlier than expected and reflects the confidence Yarra Valley Water has in Ventia’s capability and partnership approach. The contract extension commences next year and will see Ventia working with Yarra Valley Water through to June 2024.