Cyber Incident

Ventia is confident that the Cyber Incident has been contained.

Operations are continuing. Key internal systems have been safely re-enabled, and additional key external-facing networks are being progressively restored in line with our assurance process.

Ventia's customers will require systems assurance, and we are working with external cyber security experts to facilitate verification and continuous improvement of our network security.

Ventia continues to work closely with the relevant regulators and law enforcement as our investigation and response continues.

Once again, we apologise for any disruption and appreciate the patience, understanding, and assistance that customers and stakeholders have shown Ventia.

At all times we will prioritise the security and safety of our people, our customers, and our stakeholders.

We will continue to provide updates, and anyone who has enquiries can contact Ventia in Australia on 1300 888 217 and New Zealand on +61 1300 888 217.

Previous updates