We specialise in the long-term operation, maintenance and management of critical public and private assets and infrastructure – from water, power, transport, schools and hospitals, to major telecommunications.Discover this section
Behind the scenes, we are proud to provide the services that keep infrastructure working for our communities.Discover this section
Sydney Water increases efficiencies and decreases costs with Ventia contract
Our mechanical and electrical maintenance contract with Sydney Water is one of the largest of its kind in Australia. The contract requires us to create year-on-year efficiencies to reduce costs and drive innovation.
Ventia has delivered substantial savings through the innovations and efficiencies agreed in the Annual Efficiency Plan. For example:
Ventia work collaboratively with Sydney Water and our service delivery team is co-located within the Sydney Water operations Centre to undertake centralised planning and scheduling, engineering services and project support.
About the client
Sydney Water services more than 1.8 million homes and four million people in the Sydney, Illawarra and Blue Mountains regions across 13,000 square kilometres. It operates in challenging environments including cross-town traffic (CBD and metropolitan), high density areas and in close proximity to multiple underground services and utilities.
Sydney Water has a number of critical customers including:
What we deliver
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Critical client service
At the beginning of our contract in June 2013, heavy wet weather caused the Kurnell vacuum wastewater system to fail for two days. As a result, thousands of local residents experienced a disruption to their wastewater service.
Ventia worked together with Sydney Water to recover the wastewater system as quickly as possible. In the post-event analysis, we identified short- and long-term initiatives to restore the Kurnell system to best-practice standard.
We developed web-based applications and systems to make better use of our human resources, to proactively detect possible failures, and pinpoint the location of faults.
We devised, sourced and installed the best-in-class vacuum component solution. This involved:
We benchmarked vacuum systems at utilities around Australia. Our technological solution was to design a bespoke hybrid product in consultation with a number of different system manufacturers.
Throughout these activities we consulted extensively with both Sydney Water Operations teams and the local community.
The controller device installed at Kurnell was such a success it is being rolled out across Sydney Water’s vacuum sewerage systems and we are currently installing low cost monitoring at individual vacuum chambers to precisely identify the location of a failure within the vacuum system.
The vacuum chamber monitoring system has already demonstrated unexpected benefits, including proactively identifying a potable water leak on a customer’s property.
Ensuring that Sydney Water can provide safe and high quality drinking water and remove wastewater for more than 1.8 million homes and four million people in the Sydney, Illawarra and Blue Mountains region.
Facilities management of Sydney Water’s vast property portfolio including 2,400 buildings across 1,400 sites.
Provision of mechanical and electrical maintenance services to all Sydney Water facilities including 30 water and waste water treatment plants, 800 pumping stations and 260 reservoirs.