Our team supports approximately 500 users working across 50 locations, allowing remote users on our rigs and camps sites, and customers to interface and work directly with operations resources in our head office.

We support the enablement of corporate networks over dedicated satellite connections which increases our technical and reporting capabilities on remote sites.

Our operations

Due to the complex nature of satellite technologies and geographical challenges, specialised skills are required to manage these sites. Failure to ensure reliable communications of the satellite, 4G, rig /well monitoring and safety communications systems will result in downtime penalties to business – which can be a substantial revenue and cost impact to Rig & Well Services.

Field Communications Support Remote field communications include the management of auto acquisition satellite VSAT hardware, LEO technologies, 4G mobile networks, live well-view systems for head office reporting, phone and wireless access hardware, UHF radio technologies, digital MATV and Pay TV systems, CCTV and WAN management technologies to optimise our mobile and satellite bandwidth.

Our team is comprised of remote communication specialists who provide a range of solutions, including site data cabling, satellite installation and maintenance, network management, IT site support, and 4G acquisition installation.

Our field-ready technical team and niche communication solutions consist of:

• Management of remote site satellite systems and bandwidth (LEO & GEO Services)
• Mobile connectivity installations and 4G signal acquisition
• Network device and infrastructure installation/deployment/support

• WiFi mesh systems for sites/offices
• 'Site in a Box' network support
• UHF radio technologies
• Digital MATV and pay TV systems for remote villages and motels
• WAN management technologies to optimise network bandwidth for on-grid and off-grid locations
• Rapid deploy communication trailers for quickly mobilised field sites.

Through these solutions, our teams and clients have access to:

• Reliable communications for emergency response
• Enabling field workers to access business applications and corporate systems
• Ability to stream data from remote sites back to head office
• Connectivity in remote locations for continued collaboration with teams in in diverse areas 
• Real-time access to remote data.