We provide soft facilities management (FM) services to clients in all major sectors across Australia & New Zealand. By ensuring a safe, compliant and professional built environment, we allow our clients to focus on their core business whilst ensuring a positive experience for their customers and end-users.

Soft FM services involve a range of services that maintain the hygiene and security and aesthetic quality of an asset. It may also include the provision of food services.

Through the integration of people, processes, system and technologies, Ventia's Soft FM services are tailored to meet the unique requirements of each client, and cover the full range of soft services including:

  • cleaning
  • catering
  • security
  • pest control
  • garden and grounds maintenance
  • waste management
  • concierge and mailroom
  • washroom management
  • window cleaning
  • utilities
  • help desk operations

Soft FM services can be delivered as part of a bundled services contract, combined with Hard FM in an integrated FM contract, or as part of a public private partnership (PPP.) We can also deliver cleaning services directly through our dedicated cleaning company.

We differentiate ourselves through our use of technology, to ensure services are delivered with optimum efficiency and visibility for our clients. Ventia is also one of the few FM providers who can ensure that asset management services can be implemented in accordance with ISO 55001, thereby achieving the optimum balance between risk, cost and performance