Ventia is a strategic partner to the Health sector in Australia and New Zealand. Our know-how and expertise working across these critical industries brings true collaboration and partnership to our valued clients.

We deliver comfortable, safe and dignified experiences for patients, visitors, volunteers and employees so healthcare professionals can focus on what really matters – helping patients heal.

Providing quality, safe and affordable healthcare is equally a priority for all levels of government and the Health sector. The sector is constantly pressured to transform to meet new challenges and needs, heightening the need for robust solutions that connect and support both the infrastructure and its users, including everyone from patients to paramedics, general practitioners, allied health workers, administrators, specialists and nurses.

We guarantee the highest quality of care as our customer-focused staff provide distribution and patient services, food services, cleaning and sterilisation, ward support services, maintenance and network design and build in hospitals and facilities.

Work is efficiently managed and scheduled using proven systems and processes to ensure consistency, reliability and responsiveness. By delivering collaboratively with medical professionals and hospital staff, we help ensure patient-centric care throughout the Health experience.

Ventia’s commitment to innovation in healthcare has resulted in the most advanced health facilities, with leading, integrated communications technology.

By using the latest in smart technology our team delivers cost and productivity improvements through data analysis, such as using time- and motion-based studies to undertake efficient distribution and patient services.

We provide innovative technology and facilities management services to the healthcare industry.


Our work in Health

Facilities Management requirements are unique to the healthcare sector. Our ISO55001 asset management approach balances risk and return with new technologies. We emphasise preventative maintenance, using data to inform the most cost-effective response processes, and to optime asset performance and minimise downtime.

- Best practice technical maintenance methodologies against standards 

- Maintaining a detailed asset register with hierarchies, lifecycle, and condition assessments 

- Developing a preventive maintenance program to optimise asset performance and minimise downtime 

- Managing asset lifecycles from acquisition to disposal, ensuring value maximisation and cost minimisation 

- Ensuring compliance with regulations, standards

- Optimising asset value and reducing costs through efficient maintenance and replacement strategies 

- Identifying and mitigating risks, while embracing innovation and technology for improved asset performance

In delivering non-clinical services we utilise proven systems to manage largescale workforces across high volume services like cleaning, orderly services, pest control, mail and reprographics, security, and courier services, providing clarity and consistency in the operational delivery of these essential functions. 

Our ability to safely and effectively manage our workforces means that we operate efficiently to support the delivery of these enabling services in a manner responsive to clinical needs and priorities.

We challenge ourselves to deliver the best solutions to our clients by harnessing technology, data, and industry ingenuity. Our data modelling capability provides high-level insights, supporting data-driven resource planning, risk reduction, benchmark-based budgeting, and operational efficiency. By leveraging these insights, we are uniquely positioned to optimise resource allocation and budgeting, ensuring efficient and effective service delivery.

Our propriety suite of digital systems and tools allow us to offer high-quality dynamic reporting and proof of compliance.


Public Private Partnerships (PPP)

We have the strategic and tactical capability to support investment in health infrastructure. 

We have several noteworthy Public Private Partnership (PPP) projects, showcasing our capability to collaborate effectively with government entities. Our industry-leading capability in Strategic Asset Management is essential for the success of these PPP projects:

  • Royal North Shore Hospital, with NSW Government and Infrashore.
  • Northern Beaches Hospital, with NSW Government and Healthscope. 
  • Aspire Schools Project, with Queensland Government and Dexus.

 

Safety

Our commitment to safety means our people and customers can operate with confidence, knowing projects are managed to the highest safety standards. 

Our approach to health and safety is overseen by our Board and the Safety and Sustainability Committee through our governance model, leadership principles and operational disciplines. These principles and initiatives are implemented by our leaders across our organisation through our safety strategy, critical risks and agreed safety performance indicators.

 

Our clients include:

  • Austin Health 
  • Health New Zealand (MidCentral and Whanganui)
  • Healthscope (Northern Beaches Hospital)
  • Infrashore (Royal North Shore Hospital) 
  • South Australian Government

 

Integrated Facilities Management

  • Electrical & mechanical plant equipment 
  • Plumbing & hydraulic systems 
  • Fire safety & emergency systems 
  • Building management systems (BMS) controls 
  • Heating, ventilation & air conditioning (HVAC) systems 
  • Lifts & conveyors 
  • Security systems 
  • Building fabric & structure 
  • Garden and grounds maintenance 
  • Utility management 
  • Asset management
  • Infrastructure project management 

 

Commercial Support Services

  • Cleaning services 
  • Orderly Services 
  • Security 
  • Pest control 
  • Waste management 
  • Mailroom and reprographics 
  • Washroom management 
  • Window cleaning 
  • Helpdesk operations 
  • Fleet management 
  • Couriers

 

The highlights

Health case study

Meet some of the team