Frequently Asked Questions
I am not currently a Supplier – but would like to supply goods and or services to Ventia. Who can I contact?
If you would like to register your interest in becoming a Supplier to Ventia for supply of goods and/or services across our many operations, please complete the Supplier EOI Registration Form. A representative from Ventia will contact you if there is a need for your goods or services.
I submitted an EOI to work with Ventia but haven’t got a response yet. Is there anything further that I can do?
If you have submitted an EOI, note that Ventia reviews all Supplier EOIs and will contact you if your goods or services are required.
Ventia is an active participant at industry events. If you are active in your local business community or attend conferences and events (e.g., Supply Nation), you will be able to speak to a Ventia representative at one of these community events or industry conferences.
Do I need a Purchase Order or Work Order before I deliver any goods or services?
Yes, Ventia requires us to issue our Suppliers with a formal purchase document; either a Purchase Order (if you transact with Ventia using SAP Ariba) or a Work Order (if you are using one of Ventia’s work management systems) BEFORE they deliver any goods and/or services to us.
Important: If you do not receive a valid purchase document before delivering any goods and/or services to Ventia your payment will be delayed.
Who do I contact if I have a problem with a Purchase Order?
Please contact the Ventia representative (the requisitioner) who engaged you to provide the goods or services. You can find them on the left-hand side of your PO under the ‘Ship All Items to’ section.
Who do I contact if I have a problem with a Work Order?
Please contact the Ventia representative (the requisitioner) who engaged you to provide the goods or services.
Where do I submit my invoice/s?
To support streamlined and efficient Supplier payments, Ventia prefers that Suppliers invoice us directly via the system from which they have received a purchase order or a work order from Ventia.
Note: This is not applicable if you have entered into an electronic receipt settlement agreement with Ventia (either a Buyer Created Tax Invoice (BCTI) or Recipient Created Tax Invoice (RCTI))
How can I get SAP Ariba training?
Ventia holds regular sessions for Suppliers to learn about SAP Ariba. Click here to access the training calendar and booking information. You can download the training invite on our website at https://www.ventia.com/generic-page/ventia-suppliers (under Getting Started > Attend a Training Session).